PRODUCT RETURNS & LIFETIME WARRANTY

Here at SORD we have a 100% satisfaction guarantee on all items sold. If you are not satisfied with the products you've purchased, please contact us to send your product back for a full refund. Refunds will be issued to your account on the day that the item has been received and should reflect on your bank statement within 4 weeks of the return. For products purchased by an authorized dealer, their return policy applies. Please contact them for more information.

We are dedicated to providing our customers with nothing but the best. Our lifetime warranty covers:

1. Any defects on the product that occur outside of normal wear and tear
2. Any "life happens" moments, like you accidentally ran the blade over in the parking lot

What the warranty does not cover: 

1. Blades that have been neglected
2. Blades that have been intentionally damaged

If you have received a product from us that is defective outside of normal wear and tear please fill out the form below to get in touch with our team.